Ana Sigorta included NirvANA, its first digital collar employee working with RPA technology, the locomotive power of digital transformation, into its team.

Ana Insurance has regarded customer and agency experience as the key to effective and efficient growth since its commencement, and its strategies have been developed with the objective of continuously improving the experience.

Ana Insurance has used the transformative power of technology to improve the experience for all of its stakeholders, closely monitored technological developments, and incorporated solutions that would ensure high efficiency into its daily operations. The Robotic Process Automation technology of Doğuş Technology, which is regarded as the driving force of digital transformation, was utilized, and the best practices that stand out in the insurance sector were customized and implemented in accordance with the company structure and needs of Ana Insurance.

NirvANA: First Metal-Collared Employee of Ana Insurance

As Ana Insurance's first robot software program, NirvANA took over repetitive operational processes. Thus, the staff of Ana Insurance used the time advantage created with robots to produce more efficient activities by designing processes that create added value with the digital assistant.

NirvANA has taken over 6 different work processes in 1 year and is all set to work on the upcoming ones. Taking over the management of processes such as consolidating financial reports and providing data for tariff management, automatic processing of financial records into the system, and operating the definitions of commissions on an agency basis, NirvANA contributes to the efficient use of company resources while saving labor. So far, NirvANA has run for 20,000 minutes and successfully completed 350,000 processes.

Understanding that technological transformation is a continuous journey that requires close monitoring, Ana Insurance maintains its partnership with Doğuş Technology, one of the leading solution providers in the sector, for critical processes such as selecting the right process, determining the contribution of the selected process to efficiency, and integrating the process into robot software.

As Doğuş Technology, we have been working to provide innovative, dynamic, and solution-oriented services in the field of information technology since the day we were founded, and we are gradually expanding our business partnership with Ana Insurance in many fields, including the sharing of existing experience and applications and technical support.

NirvANA, Ana Insurance's first metal-collar employee, will strengthen its position as an integral part of the company in operational processes as a non-stop employee with the participation of new teammates in the near future.